FAQs

Shipping

We ship worldwide within 24 business hours. 

Once your order is processed and shipped out, we will notify you by email.

Order Cancellation/ Modification

If you decide to cancel or modify your order, please write to us as soon as possible. We will do our best to make the change. If it’s too late for our team to cancel/modify your order, you can return your order to us once you’ve received it.

Duties and International Fees

Deliveries to countries outside of Australia may incur duties, taxes, or charges that are not included in the total price displayed. 


To avoid unforeseen charges, we recommend contacting your local customs office for information on fees before placing your order.




Data Protection

Honestally takes the protection of your data very seriously. We treat your data according to our privacy policy.


An external, PCI-compliant payment gateway (PayPal, Stripe) handles all credit card payment transactions.


We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.

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